What guests should know
Clear expectations make a day on the water easier for everyone. Review these points before requesting a trip and ask about anything that affects your group.
Boat Tour Safety should be read together with the written booking confirmation. General website guidance explains the approach, while the confirmation records the terms, timing and instructions for a specific reservation. If the two appear inconsistent, ask for clarification before the trip rather than relying on an assumption.
- Stay seated or move only when instructed
- Keep hands, hair and belongings clear of moving equipment
- Children require active adult supervision
- Wear required life jackets correctly
- Report discomfort, injury or unsafe behavior immediately
- Do not board while impaired
- Secure phones, hats and loose items
Confirmation controls
Your written booking confirmation contains the terms that apply to your reservation. If a confirmation differs from general website information, ask for clarification before the trip.
Conditions on the water can require a decision that is not obvious from shore. The operator and captain consider wind, storms, visibility, vessel readiness and the needs of the group. Guest preferences matter, but they do not override safety, law or a restriction intended to protect habitat and wildlife.
How to use the Boat Tour Safety information
Read this page before requesting a date, then review the reservation-specific terms before accepting them. Ask about anything that could determine whether a guest can participate, including mobility, children's needs, weather concerns or the handling of a special occasion.
Do not wait until boarding to disclose an issue that affects safety or space. Early notice gives the operator a chance to explain options or say when the requested experience is not an appropriate fit.
- Read the full confirmation
- Share it with every adult guest
- Ask questions in writing
- Keep contact details current
When plans or conditions change
Contact the operator as soon as you know the group cannot follow the confirmed plan. The outcome depends on the applicable reservation terms and the timing of the notice. Weather decisions should come through the operator's stated process; a forecast screenshot alone does not establish that a trip is canceled.
If the captain changes a route or instruction for safety, follow that direction promptly. Questions can be discussed once the boat and group are secure.
- Use the confirmed communication channel
- Include the reservation name and date
- Wait for an explicit weather decision
- Follow all captain instructions aboard
Questions, answered
Boat Tour Safety FAQ
Specific reservation details are confirmed in writing before your trip.
Are life jackets required?
Current law and operator instructions determine when they must be worn. Properly sized equipment is essential.
Can I stand while the boat is moving?
Only when the operator says it is safe.
What if I have limited mobility?
Describe the relevant boarding or seating need before booking so trip fit can be evaluated.
Can an unsafe guest be refused?
The operator may refuse or end participation when behavior threatens safety, subject to the confirmed terms and law.
Compare the bookable experiences
Choose the boat tour that fits your group.
Review the six private experiences, durations, boats and published group rates before requesting a date.